Shipping policy
Order Processing Time
- All orders are processed within 3-5 business days.
- Personalized or custom orders may take an additional 3-5 business days to prepare.
Shipping Methods and Times
- Standard Shipping: Typically takes 5-7 business days.
- Expedited Shipping: Available at checkout for faster delivery (2-3 business days).
Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping may be offered on qualifying orders or promotions.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.
Shipping Restrictions
Currently, we only ship within the United States. We are working on expanding to international locations soon!
Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact us immediately with your order number and photos of the damage.
- We will work to resolve the issue as quickly as possible with either a replacement or refund.
Delayed Shipments
While we strive to meet estimated delivery times, unforeseen delays may occur. If your order is significantly delayed, feel free to reach out for assistance.
Contact Us
For shipping inquiries, please email us or use the Contact Us form on our website.
We appreciate your patience and understanding as we work to deliver your order with care!